Are Hisense TVs Good and Reliable? (Truthful Review)
One of the most widely used low-cost television brands is Hisense. Although their TVs are reasonably priced, are they also high-quality and dependable? Let’s discuss the Hisense TV company and Are Hisense TVs Good and Reliable?
How are Hisense TVs?
In general, Hisense TVs are excellent for the money. They have vivid and colorful picture quality, loud speakers, and light but strong thin frames.
1. Pictures with vibrant colors
The picture quality of Hisense TVs is among their best features. If you purchase an LED or LCD Hisense TV, you will benefit from more pixels and over a billion vibrant colors.
This implies that watching 4K content looks fantastic.
Furthermore, Hisense TVs can upscale non-4K content on the screen to close to 4K resolutions, so standard definition TV shows will look even better on a Hisense TV than they do on a non-4K TV.
With Hisense TVs that support Dolby Vision HDR, you can watch content on Netflix and Disney Plus and enjoy vivid, colorful images.
However, the black levels are not as “jet black” as they are on other non-OLED TVs. LED TVs fall short in comparison. The contrast is acceptable for a low-cost QLED TV, though.
A few Hisense TVs also support VRR and ALLM, two excellent gaming technologies.
2. The TV has a minimalistic design.
Hisense TVs feature a minimalist and clear design.
A floating panel design on the front of the screen gives the appearance that the display is “suspended” and has almost no borders. The Hisense logo is then present in the center.
On the side, there is a Dolby Vision logo as well.
Believe it or not, the 55″ Hisense TV that I own is incredibly lightweight. Since the materials feel more like hard plastic than metal, I believe this is because of their composition.
Additionally, the screen is not made of glass, which significantly lessens its weight.
The fact that the weight and price of the TV are reduced is good, but the only drawback is that the TV looks “cheap” due to the materials.
Hisense TVs are renowned for being sturdy despite having a thin frame. The typical TV lifespan is between 4 and 10 years, but Hisense TVs only last about 5 years.
There are two feet on either side of the television, as seen from the TV stand. This indicates that there is merely enough room in the middle to probably fit a soundbar.
Hisense makes some well-made TVs overall.
3. Voice control and the remote are reliable
The remote control is usable and performs its intended functions. There are some quick access buttons for a few of the apps, but it’s very light and appears a little “boring”.
But using it is simple enough.
The input menu is another place where you can view all of the connected devices. For easier identification, you can rename the input.
Additionally, Hisense TVs have voice control through Google Assistant and Amazon Alexa, allowing you to operate the TV with your voice. A great feature, in my opinion, especially given the low cost.
4. Very powerful speakers
My relatively small Hisense TV’s loud speakers are a surprise. I believe this is the case because my Hisense TV supports DTS Virtual:X, resulting in crystal-clear, distortion-free audio.
The majority of Hisense TVs also feature EQ adjustments. You can change the Bass, for instance, or toggle Dialog Clarity ON or OFF. You can achieve the ideal balance for watching TV this way.
I never have to turn the volume up past 20 on a Hisense TV, just to give you an idea of how loud they are. 15 has always been the right number for me.
If you don’t want to use the internal speakers, you can connect your AVR or soundbar to some Hisense TVs thanks to eARC support. It’s ideal for elevating your viewing experience.
Are Hisense TVs trustworthy?
Hisense TVs are typically quite dependable. On average, they can last five years. There have been allegations that Hisense’s customer service is subpar.
1. Hisense TVs are generally trustworthy
A non-profit organization that reviews products, Consumer Reports, predicts that 20% of Hisense TVs will have a problem within the first five years of use.
Consumer Reports assigned Hisense a “Fair” rating in their evaluation of the brand for both expected dependability and owner satisfaction.
Hisense responded via email as follows:
We stand by the quality and longevity of our TVs and are dedicated to developing products that speak to the premium technological advancements consumers demand, regardless of the category of TV they purchase. We are the fastest-growing TV brand among the top six brands, with defective rates of less than 4%.
Consumer Reports asked consumers what problems they had overall with their TVs, but the results did not specify what kinds of issues arose.
According to the survey, freezing streaming apps and sluggish or unpredictable internet connectivity were the most frequently voiced complaints by customers regarding Hisense TVs.
The reliability rating of “Fair” does not guarantee that a Hisense TV will be defective. It implies that you’ll be more likely to run into a problem with the TV in the first five years.
2. Poor customer service has reportedly been reported
According to the Better Business Bureau (BBB), Hisense has received many unfavorable reviews. Customers of Hisense claim that the customer service has not always been excellent.
One client had trouble hooking up his PlayStation 5 to his Hisense TV. Here is what one client had to say about Hisense’s customer service after two weeks had passed with no indication of an update:
“Their customer service only provides the vague promise that you will receive a callback within 1 to 2 days. Because you can never be sure what will go wrong with these affordable products, I am extremely frustrated with Hisense and would advise against ever purchasing its products. I have yet to find a solution.
A client of Hisense
Although I personally never experienced problems with my Hisense TVs, there is a possibility that you might encounter unprofessional customer service from Hisense. In general, there are concerns about the dependability of Hisense’s customer service.